Some of Our 5-Star Reviews
-
I work at a group home and the residents love to go and play with puppies. The staff are always welcoming to that.
Hannah Hoffman
-
Having read some of the reviews for Petland, I almost didn't visit. Plus, I was bringing my daughter along, so was worried about exposing her to a pet store horror show. But the store is close, and I figured it couldn't be quite as bad as some suggested.
In short, the place is/was fine. The dogs seemed happy and healthy--at least, as happy as one can be cooped up in a cage for 23 hours per day. (Overall, I'm not a fan of getting dogs or cats from chain--or chain-like--pet stores.)
Yes, the place was chaotic. There seemed to be plenty of staff, but they were poorly organized such that the register was left unattended when I wanted to checkout. The 'rooms' where people can meet their prospective dogs are tiny. They're more like small cubicles. SMALL
For a pet store, the whole store is small. I say this because selection was slim. I asked about cat litter (we have both a cat and a dog), and was directed to an area hosting a single brand of cat litter.
My daughter, however, loved her visit to Petland--because the small pet tanks are open-lidded. This adds to the chaos, but there were about twenty kids (from 8 to teenager) reaching in and picking up hamsters, mice, guinea pigs, etc. None seemed overtly mistreated, but there was no staff supervision either.
In summary, if I have a dog toy or treat emergency, I wouldn't hesitate to make a run to Petland. Otherwise, I won't make a point of visiting again.
Christopher Buono
-
My pet had an accident and she was bleeding from her feet. There was no petstore open in my area, from where i could get first aid help. I called them and asked, whether they have the first aid kit. They did have one, but they were closing that day in 9 mins. I requested them that it was emergency and they waited for my pet for half an hour after the closing time and did the first aid help. I really appreciate the help of the staff members and would recommend this to everyone for an extremely friendly and helpful staff.
5 stars no doubtHarshit Gandhi